Refund Policy

At The Pleasure Pharmacy, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help with a straightforward refund process.

Refund Eligibility:
1. Timeframe: Refunds can be requested within 7 days of receiving your product.
2. Condition of Item: The product must be unused, in its original packaging, and in the same condition as when it was received.
3. Non-Returnable Items: Due to hygiene and safety standards, certain items may not be eligible for return. Please refer to our product-specific guidelines or contact customer support for clarification.

Refund Process:
1. Request a Refund: Contact our customer support team with your order details and reason for the return. We’ll guide you on how to return the product.
2. Return Shipping: If your return is approved, please ensure the item is securely packaged and returned as per our instructions. In some cases, the customer may be responsible for the return shipping costs.
3. Refund Timeline: Once the returned product is received and inspected, your refund will be processed within 5-10 business days, credited to your original payment method.

If you have any questions about our refund policy or need assistance with your return, please reach out to us at admin@thepleasurepharmacy.com. We’re here to help!